Level 1 Water Restrictions

Frequently Asked Questions.

When did Water Restrictions in Gilgandra come into place and how long will they be in place for?
Water restrictions have been implemented for the Gilgandra and Tooraweenah townships from November 1 2019 until further notice.

Why have Water Restrictions been implemented for Gilgandra?
Regional NSW is in the midst of a severe drought. Water restrictions in our Shire mean that we too are being responsible in our use of water and contributing to its conservation.
Gilgandra’s water is supplied by six bores, during the peak period of heat last summer, the water treatment plant was operating at its maximum capacity in order to keep up with demand. The ageing water treatment plant is the determining factor as to how much water we can produce not the access to raw water sources.
The village of Tooraweenah is serviced by a non-potable water supply from a bore that is now the sole source of water for the village and is considered to be critical infrastructure.

What am I allowed to do under Level 1 Water Restrictions?
You can see a summary of Domestic water usage information here(PDF, 536KB).
For a full list of measures and information, please download the Orana Water Utilities Alliance Regional System of Water Restrictions(PDF, 199KB).

Do Businesses have to comply with Restrictions?
Council recognises that businesses, including accommodation owners and emergency services, rely on water as a critical element of their business and economic activity and as such are working to support businesses during Restrictions.
There is separate Non-Residential guidelines which can be downloaded as part of the full list of guidelines(PDF, 199KB).

Do Emergency Services have to comply with Restrictions?
Emergency Services are covered under Non-Residential guidelines, and this information can be downloaded in the full list of guidelines(PDF, 199KB) .

I have my own rainwater tank or bore, are these Restrictions relevant for me?
The Water Restrictions are for the use of Council’s water supply. If the restrictions say ‘Not permitted’ for a particular use, this means that Council's water supply cannot be used for this purpose. Water from another source, however, can be used, such as bore or rain water.

What happens if I don’t abide by the Water Restrictions?
Council will be supporting residents and businesses with education regarding Water Restrictions before implementing regulatory action.
Fines of up to $220 may be incurred following the education and warning processes.

What if I see others not abiding by the Water Restrictions?
You can report a breach by contacting Council on 02 6817 8800 or by email council@gilgandra.nsw.gov.au. Please provide as much detail as possible.

Does Council still offer access to free potable water?
Yes, the free potable water at Hargraves Lane standpipe is by appointment only. Please telephone Council’s Infrastructure department at least 24 hours prior to when you require to collect water to confirm a date and time.

What can I do to save water in my household?
Visit https://www.smartwatermark.org/Orana/ for some tips on how you can reduce your water usage.

What is Council doing to reduce it's consumption? 

Council has implemented strategies to irrigate the open spaces conservatively. Where watering systems are installed, controllers have been reconfigured to water only in the permissible hours. Where parks require coverage of large spaces that cannot be achieved in a single night, half of the park is watered on one night and the other the following night.


For more information, please read Council’s Media Release or Contact Council.